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Return Policy and Legal Information

Returns

If you are not satisfied in any way with your green product(s), we will accept returned items in its original packing within 20 days of the purchase.

Please use email address This e-mail address is being protected from spambots. You need JavaScript enabled to view it and enter the word "RETURN" in subject line.

Include the following information in your e-mail message:

  • Business name
  • Contact name
  • Product number
  • Reason for Return
  • Quantity
  • Order Number
  • Phone Number

For help you can call 303-444-4500 ext 101.

Warranty

You may contact the manufacturer directly for more information

Green Delivery

We are excited to offer free delivery nationwide. We strongly encourage a minimum office order of $70 to maximize office needs in addition to efficient, eco-friendly delivery.

Expected delivery times for each item are based on orders placed before 5 p.m. local time, pending credit approval and product availability. Orders placed on weekends, holidays or after 5 p.m. local time Monday through Friday (business days) will be processed the following business day.

Credit Card Processing and Security

At E.G.O., our secure server encrypts all payment information that you transmit to us while using our site. We use the latest 128 / 256 bit encryption technology to keep your personal information safe, including your user name, password, and credit card number and expiration date.

The encryption process takes personal information and converts it into code that is securely transmitted over the Internet. If you experience fraudulent use of your credit card as a result of using your credit to make a purchase through EGO, you must notify your credit card provider in accordance with its reporting rules and procedures. If your credit card provider holds you liable for some portion of the unauthorized charges, and if the unauthorized use of your credit card resulted (through no fault of your own) from the use of your credit card to purchase through the secure server at EGO, then EGO will reimburse you for the liability up to a maximum of $50.

Credit card transactions are handled by a third-party financial institution that receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

 

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