Frequently Asked Questions
Does post-consumer paper perform the same as ‘virgin’ paper?
Today’s post-consumer paper (i.e Aspen) has high quality and is engineered for use in copiers, printers and fax machines. All paper will jam if it is exposed to moisture overtime, it is not because of post consumer content. Further, machines do need to be serviced and cleaned from time to time for effective performance.
Does the Aspen post-consumer paper have certifications for performance?
Buyers Laboratory Inc. has awarded Aspen post-consumer paper with a performance certification for consistency throughout BLI’s lab tests. An 800,000 sheet test proved to be highly reliable, no double sheeting and no problems related to image quality, dusting or curl.
Do you really deliver for free anywhere in the nation?
This is true, the goal is to make this a nationwide network. However, we require that you order wisely and maximize office needs to a minimum order amount of $70 to receive free shipping. We are only trying to do what is best for the environment and to limit vehicle pollutants. Otherwise a standard $7.95 is added for shipping.
What is post-consumer paper anyway?
Post-consumer content are “end materials” diverted from solid waste and has been generated by consumers. Examples that do qualify include office wastepaper, junkmail and magazines from people’s homes, undeliverable mail at the Postal Service’s dead-letter office, office wastepaper, and shipping packaging from delivered products. (Conservatree.org)
Then what is recycled paper?
A paper product containing those percentages of post-consumer material (2) and/or recycled fiber (12) categories required by specifications and so labelled.
Currently, there is no agreement on what the term “recycled paper” means, beyond the fact that it contains recovered fiber (which may be pre-consumer and/or post-consumer). You should establish strong post-consumer standards in your specifications and ensure that suppliers meet those standards. You must also question what others mean by “recycled paper” unless the post-consumer content is clearly labeled. (conservatree.org)
What is the turnaround time of deliveries?
For first time deliveries, please allow a one time 24-48 hour approval process. This is only because we are unlike any other office supplier and want to verify all new partners (customers). After the initial approval, most deliveries are next day. (Bagasse products may take a little longer)
Do you deliver to Hawaii and Alaska?
Not yet, we are trying to set that up for the future.
I don’t see a product I need in your catalog, can you get it?
Yes, we have access to many more eco-friendly products. Simply submit your custom request and one of our green reps will be in touch.
What does it mean to be a partner of the EcoGreenOffice?
Striving to be green is no easy task and an endless effort. By simply ordering products or services from E.G.O., you enjoy the benefits of being a partner. There a no membership fees or hidden costs, just incredible incentives and services that no other office supply company offers.
My company uses a lot of paper and other products. Can we get volume discounts?
Yes. Not only do we already offer the best prices, we take into account price breaks on repeat large product orders. For more information, enter details in the customer request column and we will be in touch.
How does my business incorporate the EcoGreenOffice logo?
It is important for a business to get recognized for making a green effort. The use of our logo gives you environmental credibility and a way to differentiate your business from competitors. You can creatively combine it into your current logo or use it anywhere on your marketing collateral. Our talented green designers can help you with this process.
Do you accept credit cards for payment?
We accept Master Card and Visa.
Will you accept another form of payment? I use a different credit card than the ones you accept?
Absolutely. For your convenience we are happy to provide you with an invoicing option. A small fee of $1.95 is accessed with every invoice for accounting management and to keep our incredible pricing low on green office products.